Alli Chat

Meet Alli Chat

I am your Artificial Intelligence–enabled chat technology here to support you and your SFSU needs. I’m available 24/7 via SMS text messaging to provide you with personalized support. 

How I work

As an SFSU student, you may receive text messages from me from time to time with the goal of helping you: 

  • Get timely information and guidance ahead of important enrollment deadlines
  • Connect directly and efficiently to campus resources, staff, and activities
  • Receive immediate responses about all things SFSU 

You can also live chat with me anytime. If I can’t help you, I’ll connect you to a staff member for more support. 
Text #Help anytime to reach a human within 48 hours. 

Code of behavior

Please remember that Alli Chat is an official channel for university communication. 

Appropriate use

All messages exchanged through Alli Chat must reflect SFSU community standards. Misuse of this communication channel may be considered a violation of the Standards for Student Conduct and reported to the Office of Student Conduct. 

Getting started

Learn how Alli Chat supports you throughout your SFSU journey.

  • Don’t opt out of my text messages before you might need them.
  • If you prefer to opt out, reply #STOP to end messages.
  • To opt back in, simply text me again.
  • Keep your contact information current in SFSU Gateway Student Center so you don’t miss important updates. 
  1. Open the Student Center
  2. Go to the Personal Information section (bottom of page)
  3. Click the Demographics Datalink
  4. Update tabs for: Addresses, Names, Phone Numbers, Email Addresses, Emergency Contacts, Demographic Information, and Ethnicity
  5. Click Save changes 

Helpful resources

FInd a list of helpful resources while you Alli chat!

Undergraduate Advising Center

Registration guides

Registration forms

Graduation

Student life

Academic calendar

Connect with us

For questions about Alli Chat or related communications, reach out to the following offices.