Housing Services
Your home is at the heart of daily life and we're committed to providing dependable housing services that help you feel supported every step of the way.
Services Requests
Keeping your home in good condition is our priority. If something needs attention, submit a service request and our team will work to address the issue as quickly as possible.
Who to Contact forAssistance
📧 Email | housingfacilities@sfsu.edu
📞 Phone | (415) 405-0579
🕗 Office Hours | Mon. - Sun., 8 a.m. - Midnight
Things to Know
Service requests submitted between 8 a.m. and 5 p.m. will be processed same business day. Any requests submitted after 5 p.m. may be processed the next business day.
For afterhours emergencies involving life safety or property damage, please contact the University Police Department at (415) 338-7200.
Laundry Services
Our laundry facilities are here to support your everyday needs while living on campus.
Support
Machine Concerns (offline machines, pay rate concerns, refund requests, etc.) Contact CSC ServiceWorks
Laundry Room Cleanliness Concerns Submit a Service Request
Protect Your Stuff
We highly recommend that residents have renters insurance to help repair or replace personal items that are damaged or lost. If you believe SFSU was in some way negligent, you may file a claim.
Laundry Room Protocol
Keep Things Clean
Keep the laundry rooms clean by properly disposing of detergent containers, dryer sheets, lint or other garbage, and by cleaning up any messes or spills.
Retrieve Your Items
Retrieve your items promptly from the laundry machines. SFSU is not responsible for any lost or stolen items.
Be Considerate
Be considerate of other community members and share the laundry machines. Avoid monopolizing several machines at the same time.
Lost Keys and Lockout Services
Your SFSU ID number or other personally identifiable information are required to confirm your identity.
Who to Contact for Assistance
During Business Hours | M-F 9 a.m. - 5 p.m.
Call or visit the Employee & Family Housing Office.
After hours | M-F 5 p.m. - 9 a.m. or on weekends
UPN community desk | 295 Buckingham Way
UPS community desk | Manzanita Square
Please Note: A lock change will be required for any resident who loses their key. This is a mandatory action that will ensure the security of our community. A $125 lock change fee is applicable.