Conference and Event FAQs

Reservations cannot conflict with scheduled University events and may be made as follows:

Academic year (fall and spring semesters) | Up to one year in advance. Larger conferences may be planned for up to two years prior with approval from the Dean of Students.

Summer session | Up to three years in advance.

Upon receipt of your reservation request, the Event Services Coordinator will respond within 1-2 business days via e-mail or phone call.

You may cancel at any time, however, cancellations less than 20 days from the date of the event may incur cancellation fees.

Your AV technician will quickly analyze and pinpoint the problem and attempt to troubleshoot the issue immediately and will provide alternative solutions to help continue operate your program. Classroom rentals include self-service AV setup.

SFSU does NOT accept packages on behalf of any client outside of the Summer Conference Program.

SFSU’s Event Services team will handle the production and placement of wayfinding signage for your event. Requests for additional signage posted by the Lessee must be reviewed in advance of the event. 

Yes, A-frame/sandwich boards are available upon request.

For catered events in the Seven Hills and Towers Conference Centers, tablecloths for registration, guest seating, and food & beverage tables are provided by Sodexo Catering. Additional linens are subject to a rental fee.

Unfortunately, no. We do not offer this service at this time.

Temporary housing or overnight accommodations is only available for the Summer Conference Program.

Only Registered Service Animals are allowed on campus. Per Campus policy, no person shall bring an animal onto the grounds or into the buildings of a campus except in accordance with directives issued by the campus president.

• For groups 50 or less – the lobby of the assigned community.
• For groups 50 or more – outside of the assigned community (if weather permits).

Exceptions to the check-in/check-out times will be handled on case-by-case basis. Guest checking out late may be assessed an additional night stay for late check outs.

Yes, however, there are a limited number of accessible units. Please make sure your Summer Conference Coordinator is aware of any special needs your group may have.

Summer programs that stay on campus longer than 7 days will receive a linen exchange, along with new travel amenities.

All units on campus have heating, but no air conditioning. Summers in San Francisco are typically cooler than in most cities, generally falling between 60°F and 75°F.

Please contact your Summer Conference Coordinator to discuss your programs schedule. If you wish to receive boxed meals for your group, the Conference Services team must receive the boxed meals order form no less than 7 business days prior to scheduled function on or before 10:00am (PT), otherwise orders will not be guaranteed.  Menu modifications will not be accepted, other than those with food allergies.

Yes, dining center hours can be extended with advanced notice and approval from our dining service partner. Requests must be submitted to the Conference Services team via email no less than 14 business days prior to scheduled function on or before 10 a.m., otherwise the extension will not be guaranteed.  Additional fees will apply for this service.